Privacy Policy

Last updated: October 8, 2026

Waikoa ("we," "us") operates waikoa.co and the Waikoa guest experience platform. This policy explains what we collect and how we use it.

What we collect

• Account information — name, email, and password when you create a Waikoa account.
• Trip information — itineraries, bookings, and preferences you save or share with us.
• Messages — the content of conversations with our concierge team and AI assistant.
• Usage data — pages visited and actions taken, used to improve the service.

How we use it

• To operate your account, itineraries, and bookings.
• To provide concierge support and respond to your messages.
• To improve Waikoa's recommendations and service quality.

What we don't do

We never sell your personal information. We never share your trip or guest data with third-party marketers.

Data sharing

We share limited data only as needed to fulfill your bookings (with the tour or activity operator), to process payments, or when required by law.

Your choices

You may request a copy or deletion of your personal data at any time by emailing info@waikoa.co.

Contact

Waikoa · 596 Kuikahi, Wailuku, HI 96793 · 808-868-1442 · info@waikoa.co